Purpose of use
Purposes of Data Processing
Personal data is processed for purposes such as service delivery, customer support, and compliance.
Processing is limited to the purposes described in this policy.
Privacy Policy Overview
This Privacy Policy outlines how we handle personal data in compliance with applicable laws.
Policy guidance
This introductory summary is provided to help readers navigate the sections that follow.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Third-party sharing
Data Sharing with Partners
We may share data with service providers who assist in our operations under strict confidentiality agreements.
Third parties receiving data are bound by confidentiality obligations.
Legal basis
Legal Disclosures
We may share personal data with law enforcement or regulatory bodies when legally obligated.
Disclosure to authorities occurs only when required by applicable law.
Contact Information
Contact Email
Contact Number
+1 416-877-6514
Postal Address
2022 Rue Jeanne-Mance, Montreal QC H2X 2J5
General Inquiries
01
Data Collection Practices
We may collect personal information such as name, contact details, and transaction history to provide VAT refund support.
The categories of data collected depend on how users interact with our services.
02
Sources of Data
Information may be collected through forms, account registrations, and user communications.
Data is received directly from users or generated through service interactions.
03
Types of Cookies Used
We utilize essential cookies for functionality and analytical cookies for performance tracking.
Cookies vary by purpose and may be session-based or persistent.
04
Cookie Management
Cookies are used to enhance user experience and analyze site traffic.
Users may adjust cookie preferences through browser settings at any time.
User Rights
User Rights
Users have rights regarding their personal data, including access, correction, and deletion.
Rights may be subject to legal limitations in certain circumstances.
Requests
Exercising Your Rights
Requests for exercising rights should be submitted in writing for verification purposes.
We respond to verified rights requests within the timeframe required by law.
Data Retention
Data Retention Policy
Personal data will be retained only as long as required for the purposes outlined in this policy.
Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates
Policy Updates
Users will be notified of significant changes via email or through our website.
Material changes to this policy are communicated through appropriate channels.